A little help
Your questions, answered.
Useful details before you choose your next little favourite.
How can I arrange ear piercing?
Email [email protected] with your preferred day and any questions. Please confirm availability before visiting.
Where can I check materials and sizes?
Check the description and Additional information on each product page. If a detail is missing, contact us about that specific piece before ordering.
Is free shipping available?
Free UK shipping is available for orders over £30. Available delivery options and the final cost are shown at checkout.
Can I collect an order?
Local pickup in London NW11 is offered at checkout. Contact us to arrange collection details.
How do I ask about an order or return?
Email [email protected] with your order number and question. Please get in touch before sending an item back.
Which payment options are available?
The checkout offers debit and credit cards, PayPal and eligible wallet options. Availability can depend on your device and location.